Thank you for your interest in volunteering with Calgary Outlink!

Volunteer applications are closed. This page will be updated when the next round of volunteer applications open later on in the year. 

Peer Support Line Volunteers

Outlink will be piloting a non-crisis peer support phone line offering resources, information, and support to 2SLGBTQ+ community members in Calgary. This is a remote opportunity, so folks can volunteer right from home! 

How it works:

Volunteers will answer calls on their own phones. Calls will come through a software, so don't worry, your phone number won't be given out to anyone! The phone line will operate a few days a week in the evenings. The goal is to have the line open 4 days a week. However, the exact number of days it runs will depend on how many volunteers we have. The more volunteers we have, the more days the line can be open. Shifts will be one hour long each. We require volunteers to take one shift per week, but you can do more if you'd like! Volunteers will be on-call for their shift and picking up the phone as needed. Debriefing will be available either with Outlink staff or shift partners if you have one. 


If you're interested in being a peer support line volunteer:

  • You are age 18+

  • You're a friendly human who wants to connect with, support, and hold space for fellow community members of various identities and backgrounds

  • You're comfortable supporting folks with various issues (you will receive training on these)

  • You're comfortable talking on the phone or want to work towards being more comfortable

  • You can commit to volunteering with us for 7 months (September 2022-March 2023) for at least 1 hour/week

  • You have consistent access to a phone and a device with an internet browser

  • You can attend a mandatory 27 hour training throughout the month of July 2022*

Peer Facilitators

Peer facilitator volunteers run our peer support groups. Please click the groups under "Community" for more information about the peer support groups we offer. 

If you're interested in being a peer facilitator:

  • You are age 18+

  • You want to learn how to facilitate a group or want to build your facilitation skills

  • You want to contribute to supporting and holding space for 2SLGBTQ+ communities 

  • You can commit to volunteering with us for 7 months (September 2022 to March 2023). Facilitation commitment will vary depending on which group you facilitate (between 2-5 hours/month)

  • Have access to the internet and a device with a camera and audio *see note below

  • You are fully vaccinated against Covid-19 *see note below

  • You are able to provide a police check with a vulnerable sector check if involved with our Inside Out Youth Group (we will cover the cost)

  • You can partake in a mandatory 27 hour peer support training in July 2022 *see note at bottom of page

*Groups are currently held virtually. When we transition to in-person programming, some groups will still be held remotely at times to increase accessibility

*Facilitators who are running ur groups in person in the future as we transition some meetings to be in-person will be required to show proof of vaccination

Peer Mentors



During this next round of our Mentorship Program, we will be allocating the majority of our mentee spots to 2SLGBTQ+ and SOGIESC newcomers, immigrants, and refugees to Calgary; and  racialized (BIPOC*) community members. Please keep this in mind as you're applying! 

To find out more about our Mentorship Program, please click here

If you are interested in being a mentor: 

  • You’re age 25+

  • You can be a mentor for 4 months (September-December 2022) - if not matched this time you have the option of volunteering in another role at Outlink and/or re-applying in the future

  • You can partake in a mandatory 27 hour peer support training in July 2022*

  • You want to have a positive impact on someone’s life

  • You have good communication skills or are working at it 

  • You consider yourself to be friendly and approachable

  • You’re willing to provide a police check with vulnerable sector search if mentoring a minor (we will cover the cost)

  • You will adhere to any COVID safety protocols in place through Outlink

*See note below about volunteer training

While we are seeking mentors of all diverse identities and backgrounds, we are looking for more applicants of the following (based on prior and current need):

  • Trans and non-binary folks who are open to sharing insight into identity, transitioning, and coming out

  • Gay/bi/pan/queer men who have experience with navigating identity and community

  • Folks who have navigated immigrating to Canada

  • Folks who are Black, Indigenous, and/or people of colour





Volunteer training is 27 hours in total, will most likely all be virtual, and split up into multiple sessions. Sessions will be on some weeknight evenings and Saturdays. We strongly advise volunteers not to miss any sessions, however if you need to miss one please let us know. There are a couple sessions that can’t be missed, but if it is not one of those sessions we can look at making alternative arrangements. 

If you have any questions about our volunteer program, please contact zak@calgaryoutlink.ca